Shipping Policy

Shipping Policy

Thank you for shopping at www.multirobots.lv. We strive to provide a seamless and enjoyable shopping experience, including ensuring that your orders are delivered on time and efficiently. This shipping policy outlines delivery procedures, costs, and important information related to the shipment of Yarbo and other products.

1. Shipping Costs

1.1. Unless otherwise stated, and if shipping costs are not displayed at checkout, orders over €100 qualify for free shipping.

1.2. For orders under €100, shipping costs are calculated automatically before payment is made.

1.3. All shipping costs are clearly stated before finalizing payment.

2. Delivery Time and Procedures

2.1. Delivery time depends on order processing and the shipping destination.

  • If items are in stock, delivery typically takes 2-7 business days.
  • Due to order volume, total delivery time may extend to 2-4 weeks.
  • Therefore, the seller reserves the right to deliver products within 2-4 weeks from the payment date.

2.2. We collaborate with trusted logistics partners to ensure fast and secure delivery.

2.3. Once your order is shipped, you will receive a tracking number via email or SMS to monitor the shipment status.

3. Undeliverable Packages and Shipments

3.1. If a package is deemed undeliverable due to an incorrect shipping address, package refusal, or multiple failed delivery attempts, the customer is responsible for any additional reshipping costs.

4. Delivery Delays

4.1. While we do our best to ensure timely deliveries, unforeseen delays beyond our control (e.g., weather conditions or carrier-related issues) may occur.

4.2. In such cases, we will inform the customer and provide updates regarding the shipment status.

5. Order Cancellation

5.1. Orders can only be canceled before they are shipped. To cancel an order, please contact us as soon as possible.

5.2. Once an order has been shipped, any cancellation request will be considered a return request (in accordance with our Return Policy).

6. Additional Information

6.1. Any updates or changes to our shipping policy will be published on this page.

6.2. Customers are responsible for regularly reviewing this policy to stay informed of any updates.

7. Contact Information

7.1. If you have any questions or need assistance regarding shipping, please contact us via:
📧 Email: info@apexglobal.lv
📞 Support Line: [Insert Contact Number]

This policy may be updated at any time without prior notice.